PRIVACY POLICY
Please review the following Privacy Policy to understand how we collect, use, and protect your personal information when you access or use our services. This Policy may be updated periodically, so we encourage you to revisit it from time to time.
This Privacy Policy (“Policy”) is part of our Terms of Use and applies to
UniversalTradeMart, the UniversalTradeMart (UTM) Mobile App, and any third-party platforms that enable interactions between Buyers and Sellers through our services.
Throughout this Policy, UniversalTradeMart or “UTM” may be referred to as “we,” “us,” or “our,” while you, the user, are referred to as “you” or “Customer.”
Please read this Policy carefully, as it outlines the types of personal information we collect, why we collect it, how we use it, and the measures we take to safeguard it.
By accessing or using our Site, App, or Services, you acknowledge and agree to comply with this Privacy Policy as well as our Terms of Use.
COLLECTION OF INFORMATION
We may collect personal information such as your full name, email address, and phone number when you connect with Buyers or Sellers through our platform or when you report an issue with any of our sites or services. At times, we may also invite users to participate in surveys for internal research and improvement purposes.
Whenever personal information is collected, we aim to provide a link to this Privacy Policy on the relevant page. Please note that advertisers or third-party websites linked to our platform may independently collect personal information. Their data collection and usage practices are governed by their own privacy policies, not this Policy.
FINANCIAL INFORMATION
We may disclose your personal information when required by law or under the circumstances outlined below. When you provide personal information on the Site, it is shared only with UniversalTradeMart (UTM) unless explicitly stated otherwise. The following points explain how your information may be used or disclosed.
The information we collect may be used to contact you regarding our Services or to share relevant offers. Some UniversalTradeMart (UTM) services may be provided in partnership with other companies. In such cases, limited personal information may be shared with our partner solely to deliver the requested service. This may include your first name and essential details needed to connect Buyers and Sellers, but it will never include financial information. You will be informed before any such sharing occurs, and you will have the option to decline. All third-party partners must sign a Non-Disclosure Agreement (NDA) before accessing any personal data. If you prefer not to share your information, you may opt out by choosing not to use the partnered service.
UniversalTradeMart (UTM) also reserves the right to disclose your personal information to law enforcement agencies when responding to a subpoena, court order, or other legal requirement.
Below are some ways your information may be used:
Business Partners & Sponsors: Your personal information may be shared with business partners or sponsors, but only when clearly communicated to you beforehand. You will be notified if any personally identifiable information is to be collected or transferred.
Third-Party Data & Aggregated Information: We may combine user information with third-party data under strict confidentiality agreements. We may also share aggregated, non-identifiable statistics to describe our services to potential partners, advertisers, or other third parties. This information will never personally identify you.
USE OF PERSONAL INFORMATION
As a general principle, UniversalTradeMart (UTM) does not share your personally identifiable information without your consent, except when required by law or under the circumstances described in this Policy. When you provide personal information on the Site, it is shared exclusively with UniversalTradeMart (UTM) unless expressly stated otherwise.
Your information may be used in accordance with this Privacy Policy and any additional guidelines provided on the Site. This may include contacting you about our Services, updates, or relevant offers.
Some UTM services may be provided in partnership with other companies. To enable these services, it may be necessary to share limited personal information with our partners—only the information strictly required to connect Buyers and Sellers, such as your first name and basic details. Financial information is never shared.
Before any personal information is disclosed to a third party, you will be informed and given the option to opt out. All third-party partners must sign a Non-Disclosure Agreement (NDA) to ensure the confidentiality and protection of your information. If you choose not to share your information, you may simply avoid using that specific partnered service.
UTM may also disclose personal information to law enforcement authorities if required by a subpoena, court order, or in connection with a legal violation.
Ways Your Data May Be Used:
Business Partners & Sponsors: Your personal information may be shared with our business partners or sponsors, but only after informing you clearly before collection or transfer.
Third-Party Data & Aggregated Information: Under strict confidentiality agreements, UTM may combine user information with data from third parties. We may also share aggregated, non-identifiable statistics with partners, advertisers, or other third parties for lawful purposes. Such information will never personally identify any user.
Tracking Technologies and Cookies
To deliver personalized and enhanced user experiences, WWW.UNIVERSALTRADEMART.COM may use cookies and similar tracking technologies to store and, in some cases, retrieve information about your interactions with our platform. A cookie is a small data file sent from a web server to your browser and stored on your device.
We typically use cookies and other tracking tools to collect non-personal information for the following purposes:
- Save your personalized settings, including reservations and mobile preferences.
- Determine whether you are using a public computer or a personal device, ensuring that your UniversalTradeMart (UTM) settings do not impact other users on the same device.
- Estimate audience size and track repeat visits, identifying which features of UniversalTradeMart (UTM) are most frequently used based on aggregated browser data.
- Collect aggregated, non-identifiable data through third-party cookies for analytics and performance insights.
- Analyze traffic patterns, such as the sections of the UniversalTradeMart (UTM) platform you visit, the sites you come from, and overall navigation trends, to enhance user experience.
- Customize content, promotional banners, and offers displayed to you and other users.
- Collect IP addresses for system administration and to provide aggregated statistical information to advertisers.
Additionally, when accessing our services through the mobile app or website, we may use GPS or similar technologies to identify your current location for improved functionality. Your location data will not be shared with any third parties.
Personal Preferences
We use your Personal Information to streamline your experience with our Services, process your requests or transactions, and deliver the information, products, or services you seek. We may also use this information to manage, support, and enhance the overall operation of our business.
Based on the details you share and your selected preferences, we may send you updates, announcements, or alerts regarding special promotions, exclusive offers, new features, or newly launched products. These communications may include information about our own Services as well as third-party offers we believe may be relevant to you.
Please be assured that we will never disclose, rent, sell, or share your Personal Information with third parties for direct marketing purposes without your explicit consent.
Text Messaging
We do not send marketing text messages to your mobile number unless you have explicitly provided your consent. You may opt out of receiving such messages at any time by contacting us.
We do not typically send marketing emails to your registered email address unless you have given your explicit consent. You may opt out of receiving such emails at any time by contacting us.
Additional Information
You may receive an email invitation to share feedback regarding your consultation experience through an online Feedback Form. This information helps us improve the Site and assists Buyers and Sellers in understanding their performance. Your feedback will be combined with that of other customers and will never be publicly connected to your name, email address, or any other personally identifiable information.
If you prefer not to receive future feedback requests, you can opt out by following the “unsubscribe” instructions included in the Feedback Form. Comments you provide about Buyer(s) or Seller(s) may be shared with them anonymously, and any ratings you submit will be aggregated so they cannot be traced back to you.
Buyer(s) and Seller(s) may receive summary reports that reflect collective customer feedback. If you choose to receive offers or updates from UniversalTradeMart and our partners, we may occasionally send you emails or direct mail featuring products or services that may interest you. These communications will only be sent by UniversalTradeMart or authorized agents acting on our behalf under strict confidentiality agreements, and only if you have provided your consent.
Data Security
While we take every reasonable step to safeguard your personal information, please be aware that no method of data transmission over the internet is completely secure. WWW.UNIVERSALTRADEMART.COM and its applications cannot guarantee the absolute security of any information you provide. Any data you share is done at your own discretion and risk.
Once your information reaches us, we make every practical effort to protect it within our systems. WWW.UNIVERSALTRADEMART.COM does not sell or rent your personal information to third parties. If there is ever a situation where your data needs to be shared with a third party, you will be informed at the time of collection or transfer and will have the option to decline. If you prefer not to share your information, you may choose not to use that particular service.
General Privacy Law Compliance
UniversalTradeMart operates globally, and this Privacy Policy is governed by the laws of India. Any disputes related to this policy will fall under the exclusive jurisdiction of the courts in New Delhi.
We are committed to complying with all applicable legal and regulatory requirements to the best of our commercially reasonable abilities. This commitment is reflected in our internal processes for collecting, using, and sharing personal information. UniversalTradeMart consistently follows industry best practices to protect the personal data of all our users and customers.
Additional Information
If you have any questions regarding this Privacy Policy, you may contact us at Support@Universaltrademart.com. Any updates or revisions to the UniversalTradeMart (UTM) Privacy Policy will be posted in this section of our website, along with the effective date of the revised version. We recommend that users review this page periodically to stay informed about any changes.
UniversalTradeMart (UTM) will never implement changes that conflict with applicable privacy laws or widely accepted commercial privacy standards. For any queries or feedback about our Privacy Policy, please feel free to reach us at Support@Universaltrademart.com.
Grievance Redressal
Contact & Grievance Redressal
If you have any questions, concerns, or complaints regarding this Privacy Statement, you may reach us through the following channels:
- Grievance Officer: grievance@universaltrademart.com
- Customer Support: support@universaltrademart.com
Postal Address
UniversalTradeMart (UTM)
Legal Entity Name: Universaltrademart
CIN: XXXXXXXX
Registered Address: XXXXXXXXX
Website & Mobile Application
Website:
https://universaltrademart.com/
Mobile App: “UTM” app for smartphones and handheld devices
Additional Contact
For more information, visit: https://universaltrademart.com/contact-us